Cookie Policy
Effective date: 14 May 2026
This Cookie Policy explains how Novexel Technology Limited ("we", "us", or "our") uses cookies and similar browser storage technologies on the JobPrepHelp platform.
What are cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, enhance security, remember preferences, and provide aggregated reporting information.
Your Choices and Consent Controls
Under UK law, strictly necessary cookies do not require your prior consent as they are required to deliver the services you request. All non-essential categories (preferences, analytics, and marketing) are denied and blocked by default until you actively choose to enable them.
You can change your consent preferences or withdraw consent at any time using the Cookie Preferences tool:
Storage and Cookie Details
Strictly Necessary
Always activeThese cookies and essential storage mechanisms keep JobPrepHelp secure, maintain authenticated sign-in sessions, support payment processing with Stripe, and remember your cookie consent choices. The website cannot function properly without these items.
| Cookie / Storage Name | Provider | Purpose | Duration |
|---|---|---|---|
| better-auth.session_token | JobPrepHelp (First-Party) | Maintains your authenticated session state so you stay safely signed in while using the platform. | 7 days |
| jph_consent | JobPrepHelp (First-Party) | Stores your chosen cookie consent preferences (essential, preferences, analytics, marketing). | 180 days |
| Stripe security & anti-fraud tokens (__stripe_mid, __stripe_sid) | Stripe (Third-Party Processor) | Used during checkout returns and payment processing to detect fraud, prevent duplicate transactions, and secure billing transactions. | Session to 1 year |
Preferences
OptionalPreferences storage allows JobPrepHelp to remember your interface choices across visits so the platform displays according to your preference.
| Cookie / Storage Name | Provider | Purpose | Duration |
|---|---|---|---|
| jph_theme (Cookie & Local Storage) | JobPrepHelp (First-Party) | Remembers your visual theme preference (light mode or dark mode). Only written if you enable preferences storage. | Up to 12 months |
Analytics
Optional — None currently deployedJobPrepHelp does not currently use optional analytics cookies or third-party performance tracking technologies. If analytics tools are introduced in the future, this policy and the consent settings will be updated before they are activated.
Marketing
Optional — None currently deployedJobPrepHelp does not currently use advertising cookies, marketing trackers, or third-party pixels. If marketing technologies are introduced in the future, this policy and the consent settings will be updated before they are activated.
Managing Cookies in Your Browser
In addition to using our Cookie Preferences link, most web browsers allow you to manage cookie settings directly through browser options (such as blocking third-party cookies or clearing stored cookies). Please note that blocking strictly necessary cookies in your browser will prevent you from signing in or using the platform.
More Information
For complete details on how we protect your personal data, your statutory rights under UK GDPR, and how to contact us, please read our Privacy Policy. If you have questions regarding our cookie practices, please contact info@jobprephelp.com.